Effective Date: September 1, 2025
At Uply Media, Inc. (“Uply Media,” “we,” “our”), we specialize in providing software solutions and digital products. Due to the nature of our offerings, all sales are considered final.
1. General Policy
We do not offer refunds or exchanges once a purchase is completed. By making a purchase through UplyMedia.com (“Website”) or related services, you acknowledge and agree to this Refund Policy.
2. Exceptions
Refunds may only be considered in extreme circumstances, including but not limited to:
- A duplicate transaction resulting in accidental multiple charges
- A confirmed technical error on our systems that prevents access to the purchased product or service
- Legal requirements in jurisdictions that mandate refund rights under specific conditions
All refund requests must include proof of purchase and a detailed explanation of the issue. We reserve the right to determine eligibility at our sole discretion.
3. Digital Product Nature
Because our products are digital and accessible immediately after purchase, we cannot accept returns, exchanges, or cancellations once the transaction has been processed.
4. How to Request a Refund (Exceptional Cases Only)
If you believe you are entitled to a refund under the exceptions listed above, please contact us at support@uplymedia.com within 7 days of your purchase. Our support team will review your request and notify you of the decision.
5. Changes to This Policy
We may update this Refund Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised effective date.
6. Contact Information
For any questions about this Refund Policy, contact us at: support@uplymedia.com